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Order Information and Terms

Policies and Information

To Order | Product Information | Sizing Information | Payment Options and Ordering Guidelines | Order Status | Shipping | Discounts | Security | Return Policy | Customer Service

To Order:

Orders may be placed in the following ways:

  • Online with a credit card using our secure shopping cart at www.aotees.com.
  • Call us with a credit card at 1-800-854-4942, Monday through Saturday from 9am to 9pm EST.
  • Fax us with a credit card at 1-724-458-4920.
  • Mail the order to us enclosing either credit card information, a money order or a check to: Alumni Originals, 111 N Center St, Grove City, PA 16127.
  When ordering with a money order or check, click here for instructions and a printable order form.  

Please remember, one shipping address per order. Orders may contain multiple names shipping to one address.

 

Product Information:

  • Our Sports Grey T-shirts are Pre-shrunk heavyweight 90% cotton / 10% polyester and are custom printed with navy blue and tan ink.
  • Our Sports Grey Onesies are Pre-shrunk heavyweight 90% cotton / 10% polyester and are custom printed with navy blue and tan ink.
  • Our Sports Grey Sweatshirts are heavyweight 50% cotton /50% polyester blend and are custom printed with navy blue and tan ink.
  • Hats are khaki with a navy bill, 100% brushed cotton twill and embroidered with navy thread. They feature a cloth strap with antique brass buckle closure.
  • Our varsity jacket is 24 oz. wool melton; the inside of the jacket is quilt-lined. The sleeves and trim are white leather. There is a snap front closure. The cuffs, waistband and stand up collar are made of heavyweight mixed rib knit. A chenille letter featuring the first letter of your family name will be sewn on the front. Your family name and the word University will be featured on the back. Adult sizes only.
  • Our Sports Grey and Navy Blue Sweatpants are heavyweight 50% cotton/ 50% polyester blend. *** Printing is not available for this item. ***

Sizing Information:

Adult sizes are unisex sizes;
Kid's sizes are shirt sizes, not age-related sizes.

Adult T-Shirt Sizes:
S(34-36), M(38-40), L(42-44), XL(46-48),
XXL(50-52), 3X(54-56), 4X(58-60), 5X(62-64)

Adult Sweatshirt Sizes:
S(38-40),M(42-44), L(46-48), XL(50-52),
XXL(54-56), 3X(60-62)

Adult Varsity Jacket Sizes:
S(34-36), M(38-40), L(42-44), XL(46-48),
XXL(50-52), 3XL(54-56)

Adult Sweatpant Sizes:
S, M, L, XL, XXL

Onesies Sizes:
6 mos, 12 mos, 18 mos, 24 mos

**NOTE** Kid's sizes are shirt sizes, not age-related sizes.
For example, a 14 year old may wear adult sizes, not a kid's 14-16.
Refer to sizing guides for additional information before ordering.

Kid's Short Sleeve T-Shirt Sizes:
2T, 3T, 4T, XS(2-4), S(6-8), M(10-12), L(14-16)

Kid's Long Sleeve T-Shirt Sizes:
S(6-8), M(10-12), L(14-16)

Kid's Sweatshirt Sizes:
S(6-8), M(10-12), L(14-16)

Kid's Sweatpant Sizes:
S, M, L

Hats are adjustable with a cloth strap and
antique brass buckle. One Size Fits Most.

Click Here for a T-Shirt Sizing Guide
 
Click Here for a Sweatshirt Sizing Guide

Click Here for a Onesies Sizing Guide

Click Here for a Hat Sizing Guide

Click Here for a Sweatpant Sizing Guide

 

 

Payment Options and Ordering Guidelines:

  • We accept MasterCard, Visa, Discover, and American Express for all internet, phone, fax or mail orders.
  • Money orders and checks are accepted for mail orders only. There will be a $30.00 service fee for any money order or check returned to us from the bank for any reason. Click Here for detailed instructions on how to order by Money Order or Check.
  • Checks that you write for payment to our company may be converted into an electronic debit.
  • Sorry, no COD's

Order Status :

  • You may check the status of your order online. To access this site, go to www.aotees.com/status.php. You will need to provide both your 12-digit order confirmation number (including hyphens) and your billing zip code. Once the order has been received into our system, you will see that the order is "In Process". After the production process has been completed, which can require approximately 2 to 3 weeks, the status will change to "Shipped" and the tracking information will be provided.

Shipping:

  • Orders generally ship within 2 to 3 weeks.
  • We ship via UPS or Priority Mail.
  • Shipping time is additional. Whether by UPS or USPS, shipping time will be 2 to 6 business days depending on distance from our facility.
  • You will receive an email confirmation containing the UPS or USPS tracking number when your order leaves our facility as long as an email address is provided.
  • We ship to U.S. addresses only. International orders cannot be processed.
  • Shipping charges are contingent upon one shipping address per order.
  • A signature will be required at the time of delivery for all orders totaling $500.00 or more.
Charges are as follows:

1-2 pcs.

$5.00
3-5 pcs. $7.00
6-11 pcs. $10.00
12-23 pcs. $12.50
24-47 pcs. $15.00
48 and up $17.50

 

Discounts:

  • Discounts on merchandise are available on orders for 6 items or more.
  • Discounts will be reflected on a per item basis in your shopping cart.
  • Discounts are contingent upon one shipping address per order.
Discounts are as follows:

6-11 pcs. 5% off
12-23 pcs. 10% off
24-47 pcs. 15% off
48-71 pcs. 20% off
72 and up Please Call

 

Security:

All Credit Card orders and other sensitive information is transmitted through our shopping cart affiliate,  Americart (www.americart.com), using SSL encryption (the same standard as Amazon.com and Buy.com).  The secure server which Americart uses is www.cartserver.com/.  For any questions about security you may call 1-800-854-4942 or email In order to reduce spam, all email addresses have been converted to images..

 

Return Policy:
You may make
exchanges or returns
within 90 days
if you are not
completely satisfied!

Returns and exchanges should be made within
90 days of receiving your order as long as
the items have not been worn or laundered,
and the original tags are still attached.
Remember to include payment for price differences
and upsizing (i.e. from Kids to Adult sizes).
We are not responsible for items lost or damaged
in transit back to us.

Defective items, Mis-shipments or Shortages
need to be reported within 14 days of receiving
your order by calling 1-800-854-4942.
These items will be replaced at our expense.

Click Here to print a Return/Exchange form

 

Customer Service:

  • Contact us by phone at 1-800-854-4942; we are in the office Monday through Saturday from 9 am to 9 pm EST.
  • Our fax number is 1-724-458-4920.
  • Send us an email at In order to reduce spam, all email addresses have been converted to images.
  • Our mailing address is Alumni Originals, 111 N Center St, Grove City, PA 16127.
  • Email inquiries must include your name and order confirmation number.

 

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